Short answer
This page is a directory to help a foreign patient who is receiving or planning dental treatment in Türkiye reach official sources. This site recommends no clinic and no intermediary. The list points only to government and professional bodies, and says what each does and does not do: the body that issues authorisation certificates is not the one that takes complaints, which is not the one that publishes statistics or gives professional discipline.
Emergency and quick help
| Source | What for | Note |
|---|---|---|
| 112 Emergency Call Center | Life-threatening and urgent health problems | If you do not speak Turkish, the Ministry's international patient call center offers interpreting for 112 and 184 calls |
| International Patient Support Unit and Call Center: +90 850 288 38 38 (24/7; German, Arabic, English, Russian, Persian, French) · support.ht@saglik.gov.tr | Interpreting, advice, suggestions and complaint registration | Confirmed on the Ministry's official pages; restructured with USHAŞ in 2022 |
| SABİM Alo 184 | Complaints, requests and suggestions about health services | Confirmed in several sources as a Ministry line |
Verifying authorisation and accreditation
| Source | What for | Note |
|---|---|---|
| HealthTürkiye: Certified Healthcare Providers and Certified Facilitators | Official information on authorised facilities and intermediaries | Official page. Search for the exact trade name (see the verification page) |
| HealthTürkiye: FAQ | General information, including that the patient rights rules apply to all public and private institutions | The page exists |
| Ministry of Health | Facility authorisation certificate, licence, inspection | Reach it through saglik.gov.tr or HealthTürkiye |
| USHAŞ (International Health Services Inc.) | Intermediary authorisation certificate; operating the HealthTürkiye portal | Reach it through HealthTürkiye |
| TÜSKA (Health Quality and Accreditation Institute) · tuska@tuseb.gov.tr | Accreditation of health facilities; what accreditation and certificates show | Within TÜSEB; says it is an institutional member of ISQua. Transition period for the accreditation obligation to 31.12.2026 |
| Turkish Dental Association (TDB) and the dental chambers | The professional body, disciplinary boards, professional ethics | Ask the dental chamber how to confirm a dentist's membership (see the verification page) |
Legislation
| Source | What for | Note |
|---|---|---|
| Official Gazette (Resmi Gazete) | The official text of every regulation. The issue of 26 April 2025 | The primary text of the Health Tourism Regulation |
| Legislation Information System (Mevzuat) | Current, consolidated versions of laws and regulations | Look here for the current text of the Patient Rights Regulation and others |
| The Ministry's patient rights page (saglik.gov.tr) | The Patient Rights Regulation and how it is applied | Find it from saglik.gov.tr |
The main regulations on this site: the Regulation on International Health Tourism and the Health of Tourists (RG 26.04.2025); the Patient Rights Regulation (RG 1.8.1998, 23420); the Regulation on Private Health Facilities Providing Oral and Dental Health Services (RG 6.10.2022, 31975); the TÜSKA Regulation; the Personal Data Protection Law (6698) and the Personal Health Data Regulation. Because of the case at the Council of State, the current status of the health tourism regulation should be followed separately (see the country guide).
Complaints and applications
| Source | What for | Note |
|---|---|---|
| SABİM Alo 184 · International Patient Support Unit (+90 850 288 38 38) | Administrative complaints, interpreting | Above |
| CİMER | Applications to public bodies, information requests and petitions | Mainly in Turkish; ask the International Patient Support Unit for help |
| Provincial health directorate / Patient Rights Unit and Board | Patient rights violation applications | Ask the provincial health directorate how to apply (see the complaints page) |
| Consumer arbitration board (e-Devlet Consumer Information System, TÜBİS; Ministry of Trade consumer guide: tuketici.ticaret.gov.tr/yayinlar/tuketici-bilgi-rehberi) | Refunds, contracts, defective service disputes | Applications can be made through e-Devlet or in writing to provincial trade directorates and district governorates. For 2026, disputes below 186,000 lira (Ministry statement; updated every year). If the board's decision is appealed, the consumer court's decision is final. Health services made up about 3.9% of these applications (first half 2026) |
| The dental chamber's disciplinary board | Complaints about a dentist's professional conduct | Ask the dental chamber or TDB for the procedure |
| KVKK / Personal Data Protection Authority | Health data breaches, data access and correction requests | Apply to the data controller first (see the records page) |
| The courts | Compensation, criminal and consumer cases | A lawyer is needed (see the complaints and guarantees pages) |
Statistics and research
| Source | What for | Note |
|---|---|---|
| TÜİK tourism statistics (quarterly bulletin; call line Alo 124) | Purpose of arrival, tourism income, health spending | See the statistics pages |
| Ministry of Health / USHAŞ | Foreign patient numbers and annual statements | An information request is suggested for a dental breakdown |
| Right to Information Law request (CİMER or directly to the body) | A dental breakdown, definitions and method | Ask the body concerned how to apply |
Useful bodies in your own country
These do not supervise treatment in Türkiye. They are for preparation and general information, and depend on which country you travel from.
| Country | Source | What for |
|---|---|---|
| United Kingdom | GDC: “Going abroad for dental treatment” page; NHS: checklist for treatment abroad; TravelHealthPro: travelling for treatment | Checklists, rights, risks of treatment abroad |
| United States | CDC: Medical Tourism; CDC Yellow Book; OSAP “Traveler's Guide to Safe Dental Care”; US State Department “Your Health Abroad” | Infection, clots, records, follow-up; questions on infection control in a dental clinic |
| EU countries | National contact point (NCP) under the EU cross-border healthcare directive | For treatment within the EU. Türkiye is not an EU member, so NCP rights do not apply to treatment in Türkiye |
| Other countries | Your own country's health ministry, consumer agency and consulate | Legal and administrative support |
Which source for which question?
| Your question | Look first | Then |
|---|---|---|
| Is the organisation or agency authorised? | HealthTürkiye; Ministry and USHAŞ records | A document and number from the organisation; see the verification page |
| Is the dentist registered? | A written name and registration details from the organisation; TDB or the chamber | See the verification page |
| What does accreditation mean? | The TÜSKA page and the accrediting body's page | See the verification and risks pages |
| What are my rights? | Patient Rights Regulation (mevzuat.gov.tr) | See the rights, consent and records pages |
| I do not speak the language | International Patient Support Unit | Ask for an interpreter |
| I had a problem: how do I complain? | In writing to the organisation; the call center; SABİM | Patient Rights Board, TÜBİS, the chamber, a lawyer (see the complaints page) |
| I cannot get my records | A written request; the call center | KVKK; legal help (see the records page) |
| Can I trust the numbers? | TÜİK bulletins; Ministry publications | See the statistics pages |
| Has a regulation changed? | Official Gazette; Legislation Information System | Check the current status of the Health Tourism Regulation (see the country guide) |
How this directory is kept current
- Links are checked every three months. A link that stops working, moves or changes address is updated, and a “last checked” date is added.
- If a body's remit changes (for example the authorisation lookup page or a complaint channel), the related pages are updated together.
- This site is not an official body and has no connection to the organisations listed. The list is for information only. For definite information about your own situation, contact the relevant body.
Frequently asked questions
Do all these bodies serve foreign patients?
Not all of them may serve in English. The International Patient Support Unit offers interpreting in six languages. For the others, ask the support unit for help with language.
Which body gives me legal advice?
These bodies provide information and administrative routes. For legal advice, consult a lawyer.
Is there an official “approved clinics” list?
The HealthTürkiye portal lists authorised providers and intermediaries. That is authorisation information, not a quality ranking (see the verification page).
I checked the organisation's authorisation. Is that enough?
No. Authorisation shows legal permission. Ask separately about the treatment plan, consent, alternatives, materials, guarantee and follow-up (see the pages on each).
Sources
- Ministry of Health: International Patient Support Unit and Call Center
- Ministry of Health: call center description
- HealthTürkiye: Certified Healthcare Providers and Certified Facilitators
- HealthTürkiye: FAQ
- TÜSKA (TÜSEB): introduction document
- TÜSKA Regulation (text)
- Ministry of Trade: information on consumer arbitration boards
- Ministry of Trade: arbitration board statement (first half 2026)
- Arbitration boards: 2026 limit and application route (news)
- Arbitration board applications, share of health services (news)
- CİMER (news, address)
- Health Tourism Regulation, 26.04.2025 (text)
- Patient Rights Regulation (text)
- Regulation on private oral and dental health facilities
- TÜİK tourism statistics, Q2 2025 (bulletin text as republished; Alo 124)
- GDC: going abroad for dental treatment (search page)
- TravelHealthPro (UK)
- CDC: medical tourism
- CDC Yellow Book (OSAP guide)
- EU: national contact points checklist